Privacy Policy — Olomak Last updated: May 2026
1. Introduction
Welcome to Olomak. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application and platform. By using Olomak, you agree to the practices described in this policy. If you have any concerns, please contact us before continuing to use the service.
2. Information We Collect
Information you provide directly:
- Account details: name, email address, phone number, and profile photo
- Profile information: bio, interests, and other details you choose to share
- Communication data: messages, posts, comments, and feedback
- Media: photos and videos you upload or share within the app
Information collected automatically:
- Device information: device type, operating system, unique device identifiers
- Usage data: features accessed, time spent, interaction patterns, IP address
- Call data: voice and video call metadata via our communication features
- Crash logs and diagnostic data for app performance monitoring
Information from third-party services:
- If you log in via Google, Facebook, or other social platforms, we may receive basic profile data as permitted by those platforms
- Location data, only if you explicitly grant permission
3. How We Use Your Data
We use the information we collect to:
- Provide and maintain the Olomak platform and its features
- Enable social networking, messaging, and voice/video calls
- Personalize your experience based on your preferences
- Send push notifications, updates, and service-related communications
- Ensure platform security, prevent fraud, and detect abuse
- Analyze usage trends and improve app performance
- Comply with legal obligations and respond to legal requests
Legal basis for processing: consent, contractual necessity, legitimate interests, and legal compliance.
4. Data Sharing
We do not sell or rent your personal data. We may share data only in these situations:
- Service providers: trusted partners who help us operate the platform (hosting, analytics, push notifications)
- Other users: your public profile, posts, and activity are visible to other Olomak members
- Legal authorities: when required by law or to protect user safety
- Business transfers: in case of merger, acquisition, or asset sale, with prior notice to you
- With your consent: for any other purpose you explicitly approve
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. When you delete your account:
- Profile, messages, media, and call history are permanently deleted
- Activity and transaction logs may be retained for up to 90 days for legal and security compliance
- After the retention period, all remaining data is securely deleted or anonymized
6. Deleting Your Data
You have the right to request deletion of your account and personal data at any time. You can do this in two ways:
- Via the website: log in and go to Account Settings → Delete Account at olomak.com/delete-account
- Via email: send a request to info@olomak.com with the subject “Delete My Account”
7. Your Rights
Depending on your location, you may have the following rights:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Withdraw consent at any time without affecting prior processing
- Receive a portable copy of your data
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at info@olomak.com.
8. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS) and secure server infrastructure. No method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately if you suspect unauthorized access.
9. Cookies & Tracking
We use cookies and similar technologies to:
- Keep you logged in and save your preferences
- Analyze app usage and performance
- Improve security and detect fraudulent activity
You can manage cookie preferences through your browser or device settings. Disabling cookies may affect some features of the platform.
10. Children’s Privacy
Olomak is not intended for users under the age of 13. We do not knowingly collect personal data from children. If we discover that a child under 13 has created an account, we will delete their data promptly. If you are a parent or guardian and believe your child has used Olomak, please contact us at info@olomak.com.
11. International Data Transfers
Olomak operates from Egypt and Qatar. Your data may be processed in countries other than your own. We ensure all international transfers are protected by appropriate safeguards, including Standard Contractual Clauses where applicable.
12. Policy Updates
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via email or a prominent notice within the app, and update the “Last updated” date at the top of this page. Continued use of Olomak after changes are posted means you accept the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your data, reach out to us:
Email: info@olomak.com Address: Doha, Qatar